It was a beautiful day. Actually, it was a ‘become beautiful’ day. Cathy had won herself The Florentine’s makeover and I was going to be her accompanying journalist. We were both a bit nervous. If some women make beauty treatments their daily bread, then Cathy and I come from a life-time of fasting. The Florentine’s instructions were quite simple: ‘Make sure Cathy accepts all special treatment.’ Her initial reaction to the make-over win had been, “I’ve won a make-over? Me? Oh, no. No, no, no, no, no”. My day’s mission, they said, was to push my image-shy friend over to the ‘yes’ column.