Question: A few days ago I bought some fresh pasta from the chilled section at the supermarket near my house. As soon as I got home I put it in the fridge. After a few days I noticed that the packet, still sealed, had swollen up, so I took it back to the store with the receipt. The manager told me that the store “does not answer for fresh products because once the ‘refrigerated chain’ has been interrupted the vendor is no longer responsible for it.
Who's right? The unlucky buyer or the smart seller?