Terms & Conditions

About TF Press shipping

All TF products are shipped from Prato (near Florence), Italy, by standard mail unless otherwise specified. Orders are processed within 2 working days of receipt.

We sell you the book or accessory at the price on the website and deliver it right away. For orders outside Italy, we add a postal charge, see the section on shipping prices.

Free shipping orders in Italy should arrive in 3/5 working days.

European orders should arrive in 6/7 working days. If it’s longer, please get in touch and we will see if we can follow up from our end. We do not use a full tracking service.

For the rest of the world, please allow up to 9/14 working days. A few items in our shop are sent directly from the US, in this case we offer free shipping and a shorter delivery time.

If you require tracking or courier service, please do not complete your order online but contact us directly at [email protected] with the details of your order and shipping needs.

Shipping Prices

WeightItalyRest of Europe America, Asia, AfricaOceania
0-250 grams
(1 small book)
7,3010,3012,20
251-350 grams
(1 Invisible women)
8,5011,5015,00
351-1000 grams11,0017,0023,00
1001-2000 grams18,0028,5034,00

Over 2 kilos for international orders, we ship with Fedex.
If you have any questions or special shipping request, please email [email protected] BEFORE placing your order.

Country list

This is the list of countries to which the Poste Italiane – and thus The Florentine Press – delivers.
The mailing areas are:

  • Italy
  • “Rest of Europe & Mediterranean”
  • “America, Asia, Africa”
  • Oceana

These are defined more accurately in this list below.
* REST OF EUROPE: Albania, Andorra, Austria, Belgio, Bielorussia, Bosnia Erzegovina, Bulgaria, Ceca (Rep.), Città del Vaticano(*), Croazia, Danimarca (Faroer), Estonia, Finlandia, Francia, Germania, Gibilterra, Gran Bretagna, Grecia, Irlanda, Islanda, Italia, Iugoslavia (Serbia-Montenegro), Lettonia, Liechtenstein, Lituania, Lussemburgo, Macedonia, Malta, Moldava, Monaco (Principato), Norvegia, Paesi Bassi, Polonia, Portogallo (Azzorre, Madeira), Romania, Russia, San Marino(*), Slovacchia, Slovenia, Spagna (Canarie, Ceuta, Melilla), Svezia, Svizzera, Turchia, Ucraina, Ungheria
* MEDITERRANEAN BASIN: Algeria, Cipro, Egitto, Giordania, Israele, Jamahirya Libica (Libia), Libano, Marocco (Ifni, Dakia, Layoune, Semara), Siria, Tunisia
* AMERICA: Antigua e Barbuda, Antille Olandesi (Bonaire, Curacao, Saba, S. Eustachio, S. Martino), Argentina (Orcadi del Sud, Terra del Fuoco), Aruba, Bahamas, Barbados, Belize, Bermude, Bolivia, Brasile, Canada (Terranova), Cayman, Cile (Is. Pasqua), Colombia, Costarica, Cuba, Dominique, Dominicana, El Salvador, Ecuador (Galapagos), Falkland (Malvine), Georgia del Sud, Giamaica, Grenada, Groenlandia, Guadalupa (Desirade, S. Maria Galante, S. Bartolomeo, S. Martino), Guantanamo Bay, Guatemala, Guyana, Guyana Francese, Haiti, Honduras, Martinica, Messico, Midway, Montserrat, Nicaragua, Panama, Paraguay, Perù, Portorico, S. Cristoforo, S. Kittis (Anguilla, Nevis), S. Pierre e Miquelon, S. Lucia, S. Vincenzo (Grenadine), Stati Uniti d’America (Alaska, Aleutine, Haway), Suriname, Trinidad e Tobago, Turques e Caiques, Uruguay, Venezuela, Vergini Britanniche (Tortola), Vergini U.S.A.
* AFRICA: Africa del Sud (Bophuthaswana, Ciskei, Transkei, Venda), Angola (Cabinda), Ascensione, Benin, Botswana, Burkina Faso, Burundi, Cameroun, Capo Verde, Centrafricana, Ciad, Comores (Anjouan, Mayotte, Moheli), Congo (Brazzaville), Congo Rep. Democratica (ex Zaire), Costa d’Avorio, Eritrea, Etiopia, Gabon, Gambia, Ghana, Gibuti, Guinea, Guinea Bissau, Guinea Equatoriale (Bioko, Mbini), Kenya, Lesotho, Liberia, Madagascar (Nossi-Bè, S.ta Maria, Kerguelen), Malawi, Mali, Mauritania (Lagouéra), Mauritius (Rodriguez), Mozambico, Namibia, Niger, Nigeria, Reunion, Rwanda, S. Elena, S. Tommaso e Principe, Senegal, Seychelles, Sierra Leone, Somalia, Sudan, Swaziland (Ngwane), Tanzania (Zanzibar), Togo, Tristan da Cunha, Uganda, Zambia, Zimbabwe
* ASIA: Afghanistan, Arabia Saudita, Armenia, Azeirbaijan, Bahrein, Bangladesh, Bhutan, Brunei Darussalam, Cambogia (Kampuchea), Cina (Tibet, Hong Kong, Macao), Corea del Nord, Corea del Sud, Emirati Arabi Uniti (Abu Dhabi, Ajman, Dubai, Fujairah, Ras al Khaimah, Sharjah, Umm al Qaiwain), Filippine, Georgia, Giappone (Ryu-Kyu), India (Andamane, Laccadive, Nicobare, Sikkim), Indonesia (Borneo indonesiano, Celebes, Giava, Irian Occ., Molucche, Sumatra, Timor Indon.), Iran, Iraq, Kazakistan, Kirghizistan, Kuwait, Laos, Malaysia (Sabah, Labuan, Sarawak), Maldive, Mongolia, Myanmar (Birmania), Nepal, Oman, Pakistan, Qatar, Singapore, Sri Lanka, Tadjikistan, Tailandia, Taiwan (Formosa), Timor Orientale, Turkmenistan, Uzbekistan, Vietnam, Yemen (Socotra)
* OCEANIA: Australia (Cocos-Keeling, Christmas, Norfolk), Caroline, Christmas-Natale (Is. Oceano Pacifico), Cook (Aitutaki, Atiu, Hervey, Mangaia, Mauke, Mitiaro, Rarotonga), Fanning e Washington, Figi, Guam, Kiribati, Marianne, Marshall, Nauru, Nuova Caledonia (Belep, Chesterfield, Futuna, Huon, Lealtà, Pini, Surprise, Wallis, Walpole), Nuova Zelanda (Chatam, Danger, Kermadek, Manihiki, Niue-Savage, Penrhyn-Togareva, Pukapuka, Rakahanga, Suwarrow, Tokelau), Nuova Guinea-Papua (Ammiragliato, Bismark, Bougainville, Nuova Irlanda), Palaos, Phoenix, Pitcairn, Polinesia Francese (Clipperton, Gambier, Marchesi, Società, Sottovento, Tahiti, Tuamotu, Tubai), Santa Croce, Salomone, Samoa Neozelandesi (Savai, Upolu), Samoa U.S.A. (Manua, Pago Pago, Tutuila), Tonga (Amici), Tuvalu, Vanuatu (Banks, Torres), Wake.

Payment methods

Paypal: All online payments are processed through paypal so that you can securely use Mastercard, Visa, Amex, postepay, or your paypal balance.
Bank transfer to B’ Gruppo s.r.l.
Bank: CREDITO EMILIANO – VIA F.RAI 1 – 59100 PRATO
IBAN Code: IT67 E030 3221 5000 1000 0005 642
SWIFT Code: BACRIT 22 PRA
(Send a email with your bank transfer receipt to [email protected]e.net)

Returns

If you are not happy with the book you have ordered please return it to us in perfect condition with a note of your contact details. We will then arrange a refund or an exchange for an alternative The Florentine Press book.

If you do not wish to pay for return postage (for overseas orders) we may be able to offer a discount voucher on a new purchase instead – please contact us for further information.

If our catalogues and website have not been crystal clear about the contents of the books, please let us know.

Privacy

We keep all your information confidential and do not sell or share it with anyone. View details of our Privacy Policy.

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