If you really want to make an Italian squirm, politely listen to what he has to say. Sit with your hands in your lap and nod attentively after each of his emphatic affirmations. For an Italian, there is no worse scenario. Why? Because Italians are fundamentally shy. “Siamo un popolo timido, we are a timid people,” my friend Luciana told me one day. “We like to talk but don’t necessarily like being listened to.”
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